3rrd Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, the data controller is 3rrd ("the Platform", "we", "us"). When you create an account on 3rrd, make a deposit, place a bet or use any feature of the Platform, 3rrd is responsible for how your personal data is handled in accordance with this policy.

By registering and using 3rrd, you acknowledge that you have read and understood this Privacy Policy and that you consent to the data practices described herein. If you do not agree with any part of this policy, please do not create an account or continue using the Platform.

2. What Personal Data We Collect

The categories of personal data 3rrd collects depend on how you interact with the Platform. The primary categories are listed below:

Registration & Identity Data

• Full name as it appears on your government-issued ID
• Date of birth (used for age verification — 18+ requirement)
• Email address used to create your account
• Mobile phone number
• National identity document details (where KYC verification is required)
• Residential address and proof of address documentation

Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in PKR and timestamps
• Payment method identifiers — JazzCash account references, Easypaisa wallet IDs, Raast IDs, bank account details or card details (stored in tokenised form, never as raw card numbers)
• Account balance history and bonus credit/debit records

Gaming Activity Data

• Bets placed — sport, market, stake amount, odds, outcome
• Casino and slot sessions — games played, bet sizes, session durations, win and loss records
• VIP tier status and cashback history
• Bonus activation and wagering progress

Technical & Device Data

• IP address at time of login and at time of each transaction
• Device type, operating system and browser version
• Session timestamps and login history
• App version (where applicable) and crash report data

3. How We Collect Your Data

3rrd collects personal data through several channels:

• Direct registration: Information you provide when creating your account, completing identity verification or updating your profile.
• Platform usage: Data generated automatically when you use the website or app — including bets placed, games played and sessions started.
• Payment transactions: Data passed through when you initiate a deposit or withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card.
• Support interactions: When you contact our support team via live chat or email, the content of those communications is recorded and retained.
• Cookies and tracking technologies: Automated data collected during your browsing session — see section 7 for full details.
• Third-party verification: Where identity documents are verified through a third-party KYC provider, that provider may share verification results with 3rrd.

4. Why We Use Your Data

Every piece of data 3rrd collects has a specific purpose. We do not process personal data for undefined or speculative reasons. The primary purposes are:

• Account management: Creating, maintaining and securing your 3rrd account.
• Age and identity verification: Confirming that you are 18 or older and that your account details are accurate before processing withdrawals.
• Payment processing: Facilitating PKR deposits and withdrawals through your chosen payment method and maintaining accurate financial records.
• Fraud prevention and security: Detecting and investigating suspicious transactions, multi-accounting, bonus abuse and other prohibited activities.
• Anti-money laundering compliance: Monitoring transaction patterns and maintaining records as required by applicable AML procedures.
• Customer support: Responding to your queries, resolving disputes and maintaining records of communications for quality assurance.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game offerings, payment flows and the overall user experience.
• Responsible gaming: Identifying patterns that may indicate problem gambling and applying relevant account tools where appropriate.
• Marketing communications: Sending you promotional offers, bonus notifications and platform updates — only if you have opted in to receive such communications. You can opt out at any time from your account settings.

5. Who We Share Your Data With

3rrd does not sell your personal data. We share data only with the following categories of partners and only to the extent necessary for the stated purpose:

• Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data necessary to process your deposit or withdrawal.
• Identity verification services: Third-party KYC providers receive identity document data to complete the verification process. These providers are bound by confidentiality agreements.
• Game providers: Where technically required, your account identifier may be passed to game software providers (such as Pragmatic Play or NetEnt) to load your game session. No financial data is shared with game providers.
• Fraud and security services: Anonymised or pseudonymised technical data may be shared with anti-fraud platforms to identify abuse patterns.
• Legal and regulatory authorities: Where required by law, regulation or a valid legal order, 3rrd will disclose relevant personal data to the appropriate authority. We will notify you of any such disclosure where permitted to do so.

6. Payment Data & PKR Transactions

All financial transactions on 3rrd are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet, the following applies to your payment data:

• Card details are never stored as raw numbers on 3rrd systems. Cards are tokenised at the point of entry and only the token is retained for future use.
• JazzCash and Easypaisa wallet references are stored in encrypted form and are used only for transaction matching and withdrawal processing.
• Bank account details provided for withdrawals are stored securely and used only to process the specified transfer.
• Full transaction histories are maintained for a minimum of five years as part of standard anti-money laundering record-keeping obligations.

7. Cookies & Tracking Technologies

3rrd uses cookies and similar technologies on its website and app to ensure the platform functions correctly, to maintain your login session and to collect anonymised usage analytics. The main types of cookies used are:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in between pages. These cannot be disabled without breaking your account session.
• Functional cookies: Remember your preferences — such as your preferred language or last-used payment method — to personalise your experience.
• Analytics cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, how long sessions last and where users drop off. This data is used to improve the platform and cannot be used to identify you personally.
• Security cookies: Help detect and prevent fraudulent login attempts and unusual account activity by identifying device and session anomalies.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your account. Analytics and functional cookies can be disabled without affecting core platform functionality.

8. Data Retention Periods

3rrd retains your personal data for as long as it is needed for the purpose for which it was collected, or as required by applicable legal obligations. Specific retention periods are as follows:

• Active account data: Retained for the full duration of your account and for a period of five years after account closure, to comply with AML and financial record-keeping requirements.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the transaction date.
• Identity verification documents: Retained for the duration of the account relationship plus five years after closure.
• Support communications: Retained for two years from the date of the communication, unless the content is relevant to an ongoing dispute.
• Technical and device data: Log data and IP records are retained for twelve months, after which they are deleted unless they are part of an active security investigation.
• Marketing preference data: Retained until you withdraw consent or close your account.

After the applicable retention period, data is securely deleted using methods that prevent recovery, or anonymised in such a way that it can no longer be linked back to you as an individual.

9. Security Measures

3rrd applies a range of technical and operational security measures to protect your personal data against unauthorised access, loss or misuse:

• All data transmitted between your device and 3rrd servers is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on 3rrd systems — including identity documents and payment references — is encrypted at rest.
• Access to personal data within 3rrd is role-based. Only personnel with a specific operational requirement can access specific data categories, and all access is logged.
• Two-factor authentication is available for player accounts and is used internally for all staff accessing account management systems.
• Security vulnerability assessments are conducted regularly, and identified issues are remediated promptly.
• In the event of a data breach that affects your personal data, 3rrd will notify affected users as quickly as practicable and take immediate steps to contain and remediate the breach.

10. Your Data Rights

As a 3rrd account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team using the email address shown in the footer of this page.

We will respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this by an additional 30 days and will notify you of the extension. There is no charge for exercising your data rights.

11. Minors

3rrd is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. All accounts are required to verify age before withdrawal access is granted, and registration requires acceptance of Terms confirming the user is 18 or over.

If we become aware that personal data has been collected from a minor — through any means including fraudulent registration — we will immediately close the account, void any balances, and delete the associated personal data as quickly as practicable.

If you are a parent or guardian and believe a minor in your care has registered an account on 3rrd, please contact our support team immediately. We will prioritise the investigation and closure of any such account.

12. Updates to This Privacy Policy

3rrd may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable legal requirements. When significant changes are made, registered users will be notified by email and/or by a notice displayed within the Platform.

The effective date of the most recent version is displayed at the top of this page. We recommend reviewing this policy periodically. Continued use of 3rrd after any update constitutes acceptance of the revised policy.

Previous versions of this policy are available on request from our support team. If any change reduces your rights or increases how your data is used, we will seek fresh consent where required before the change takes effect for your account.

13. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact the 3rrd support team. Our contact details are:

For account-specific queries — such as requesting access to your data or asking for corrections — please include your registered email address in your message so we can locate your account quickly.

You can also review our Terms and Conditions and our Responsible Gaming policy for further information about how 3rrd operates and the safeguards in place for players.